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work > featureThe Best Smartphones for BusinessBy Marc Saltzman The sleek new smartphones are akin to a digital version of the do-it-all Swiss Army Knife. They not only place and receive phone calls, as every phone should, but also serve as efficient messaging solutions, Web surfers, RSS aggregators, GPS navigation devices, document viewers and digital cameras. You might be ready to ditch your current cell phone, but picking the right smartphone for your business takes some smarts. Here are some tips on selecting the right phone for your needs and a handful of recommended products worth considering: Application requirements Gartenberg says a business phone must also fit into the company’s infrastructure. “Do you need the phone to work with Lotus Notes or Microsoft Exchange, or have the ability to work with email attachments, such as [Microsoft] Office documents?” asks Gartenberg. Carmi Levy, senior vice president of strategic consulting at AR Communications Inc. in Toronto, advises prioritizing functions. “If you want to write and edit Word documents on the go, then perhaps a Windows Mobile device would be preferable. If robust email is important to you, the BlackBerry might be best. If you want built-in Wi-Fi and a solid multimedia device, maybe the iPhone is worth it to you,” says Levy. Battery life is also a consideration for the road warrior. Keypad considerations And make sure to consider the type of keyboard as well, says Gartenberg. It’s really a matter of personal preference. “Some swear by a tactile keyboard like a BlackBerry, while others like a soft keyboard a la the iPhone,” Gartenberg says. “The key is to try out the phone first to see if it’s comfortable for you.” Location factors Good picks for business needs
Above all else, don't be tempted by the brag factor when you make your selection. Of course, it's fun if you own the latest and greatest conversation piece (read: iPhone), but if it'll take longer to type a lengthy email using a soft keyboard than using a BlackBerry's QWERTY buttons, you're likely to regret choosing fashion over function. Marc Saltzman is a freelance journalist and author based in Toronto, Canada. He specializes in consumer and SMB tech topics, including Internet trends, computers, mobility, electronic gadgets and video games.
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